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Chen Acupuncture Health Center

New Patients

If you are interested in becoming a new patient, please call our Canton office at (330) 454-3940 or our Wooster Office at (330)202-9070 during office hours, Monday through Saturday, to discuss your case and to schedule your appointment. If you get the answering machine, it means that we are with a patient and cannot answer the phone. You may also email your inquiry to qingpingc@yahoo.com. A doctors referral is not required by the state of Ohio, from a MD or DO, but a note as to what problems need to be addressed will be helpful.

If you have not received a reply within 24 hours, please try again.

Patient Intake Medical History Form

Download forms here.

Please download the form, complete it legibly and bring it with you to your first appointment. Don’t forget to include a list of all current medications and nutritional supplements. These forms are .pdf files that require Adobe Acrobat to open.

If you are not able to print out the form, please come to your appointment 20 minutes early and you can fill one out in the waiting area.

Preparation the Day of Your Scheduled Appointment

Acupuncture moves a lot of energy in your body. You should have something to eat within two hours of your scheduled appointment time so your body has energy to move. If you can’t have a meal, a nutritious snack is OK. A bag of chips and a can of pop does not count as a nutritious snack.

Most treatments do not require the removal of any clothing. If you are being treated for something like knee, shoulder or elbow pain, wear clothing that will allow access to those areas such as shorts, baggy pants and tank tops. No matter what you are being treated for, it is advisable to wear comfortable, loose fitting clothing.

The Tongue

Additionally, if you are being treated for anything other than a simple orthopedic matter, please do NOT brush or scrape the coating from your tongue on that day. Tongue analysis is one of the unique aspects of Oriental medical diagnosis, and seeing the tongue in its natural state will greatly assist us in establishing a treatment strategy.


The typical visit lasts 30-60 minutes. The first visit may last longer since we take your medical history and you may have some questions for us. If you require more than 90 minutes for the first consultation, please note there will be an additional charge.

You are welcome to bring a friend or family member to your appointment, and if you wish they may accompany you in the treatment room. Most patients prefer to do the medical history interview portion of the appointment privately. Children under 18 must be accompanied by a parent or guardian.

Cell phones and pagers should be turned off to ensure maximum relaxation once you have entered the treatment room.

How Many Treatments Will It Take?

This is difficult to answer since there are several mitigating factors. The duration of the illness, i.e. how long you have had the problem, and the relative strength of the patient are the first variables to be considered. Other factors which may stop progress can be dietary indiscretions, chronic emotional or physical stress, etc. Generally there is improvement within 3 to 4 treatments. Often treatments need to be spaced close together (2 to 3 times per week) to see improvement in the beginning. As cases begin to improve, treatment frequency can be tapered off. Every patient will be advised on whatever area of their life that needs to be considered in order for them to find the harmonious balance which is the path to true health and longevity.

Payment and Cancellation Policies

Payment by Visa, check or cash.

Payment in full is expected at the time the services are rendered.

A charge will be accessed for the first check returned by the bank. If a second check is returned, subsequent payments must be money order or cash.

If you must cancel your appointment, call as soon as possible to give us a chance to fill your time slot. You must call a full 24 hours before before your appointment or else you will be charged in full for your cancelled appointment. Exceptions can be made for medical emergencies.

If any of the acupuncturists must cancel your session for any reason we will leave a message with you or on your voice mail.

If you miss an appointment, you will be charged for it. Payment is expected either at the next appointment or by mail.

Living in Northeast Ohio means you will eventually have to deal with snow storms. In the event of severe winter weather, (not flurries) the cancellation policy is temporarily suspended. Please call our office as soon as possible if you can’t make your appointment because of the weather. Leave a message on the machine if you have to. Our office will do likewise if we can’t make it because of the weather.

If you don’t call and you don’t show up, you will be charged for your appointment regardless of the weather.

Phone Calls

Phone calls are returned weekdays. Phone calls are returned each Monday through Friday from 10am to 5pm. Phone calls received on the weekend will be returned the following Monday morning.